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Shipping &
Delivery
To GREECE:
The distribution and delivery of your order within the Greek
territory is a courier company at the address you have specified.
Upon delivery of your order will have to sign
such words and write your name on the document delivery courier.
This is for safety reasons and your protection against unauthorized
use of your card by third parties. Our products are shipped to you
within two (2) to ten (10) working days from the date of your order.
The store VAVIV respects your privacy. Thus, the packages do not
send out signals, products or other characteristics of our company.
If for reasons of force majeure (eg bad weather, strikes, etc.) can
not deliver the products within the specified time will notify you
via e-mail, to complete your order.
For countries outside Greece:
the movement and delivery of your order for countries
outside Greece is the Greek Post Office at the address you have
specified. Our products are
shipped to you within five (5) to twenty (20) working days from the
date of your order. If for reasons of force majeure (eg bad weather,
strikes, etc.) can not deliver the products within the specified
time will notify you via e-mail, to complete your order.
inaccessible areas
If
the
place of
mission
we
have set
declared
inaccessible area,
your package
is
sent to the
nearest
store that has
the
company
we work with
Courier
or
Post Office, and you have
the
obligation
of
delivery.
large
parcels
If
your order is
large
parcel
you
sent
through
transport company
and
you have
an
obligation
to
collect it from
the
shipping
company.
orders
In
our store
you
order
in the following ways.
Through
the system:
If
you
register with us
as
a member,
you
can
order
easily
and
automatically
selecting
the
product you want.
The
system will
keep updated
on
all
stages of
your order.
Payments &
Shipping
a. By charging a credit
card VISA or MASTERCARD. We accept all VISA and MASTERCARD. The
charge to your credit card will be sent with your order. The store
VAVIV have taken all measures to secure your transactions by credit
card. The entire payment process takes place only in the secure
environment of the bank EUROBANK using the protocol SSL, encrypted
with 128bit (the most powerful today) for secure on-line trading. In
this way encrypts all your personal information, including credit
card number, card expiration date and other details of your card so
that they can not be read or changed during transport to the
Internet.
b. Deposit in bank account. The dispatch of your order will be
displayed once your payment to our bank account.
c. We chose the most widely used payment system PayPal, which allows
making payments online securely, quickly and easily through the main
credit cards: to make payment, you will find yourself directly on
the site of the payment system PayPal, which guarantees safety the
transaction. For more information, please visit the website of
PayPal (PayPal Privacy Policy). When the transaction is complete,
PayPal notifies you and we prepare your order. The PayPal shall
recover our direct and therefore we have no access to banking data.
For purchases of up to 150 euros, the shipment cost is 4 euros. For
purchases over 150 euros, the cost of transport is FREE.
Ordering
Information
Immediate dispatch of your
order and complete payment, contacted by e-mail on the status of
your purchase such as:
1. order,
2.Date shipment from our store
3.etairia courier delivery and number of the parcel. Thus,
continuously about the progress of your order.
Withdrawal - Returns
You have the right to return products purchased (other types
of tobacco), without penalty and without being obliged to let us
know why you wish to return product within ten days from the date
you receive them. In this case you only charge the direct cost of
returning goods.
Please note that refunds are only accepted if:
1. Contact the Customer Service Department at E-mail sales@vaviv.gr
2. This product has not been used
3. The tag of the store VAVIV. and the product labels have been
removed or damaged in any way
4. Returned all the accompanying product as the box, warranty,
manuals of operation and proof of purchase, all these are part of
the product
5. If accompanied by a gift should be returned with the product
6. We send products through Post Office or Courier Company
PortaPorta.
Please
make sure
the
package
delivery
is
safe
so as not to
cause
any
damage during
transportation.
Please be advised
that the store
VAVIV.
is not responsible
for
loss
or destruction
of
the product during
return
shipment
In
case of refund, the
refund
will be completed within
thirty days of
receipt
of goods.
Please be advised
that the store
VAVIV.
assumes no
liability for
injuries and
damages
fortunes
of
the products after
use
and
in no way
obliged
to replace.
For
replacing and
repairing
all
kinds of
products, responsible
only
to
the
delegation itself.
To
better
serve our customers, our company
undertakes the
transportation and
delivery
for
repair
products
to
and
from
each
delegation.
In
this case
the
shipping costs
charged to
our customers.
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